How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.

How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service published by Superior Turnkey Solutions Group

Superior TurnKey Solutions Group (STSG) is a dynamic Computer Infrastructure Reseller in the North Texas and Oklahoma markets. We are a private company focused on providing Small to Medium businesses and agencies with the “best of breed” software and hardware tools to manage, monitor, secure and control their Microsoft based Virtualized operations. STSG is an Infrastructure solution partner with the best technology vendors in the industry today and going forward.

STSG began operations in Spring of 2007 to provide Microsoft Infrastructure Services around Citrix Virtualization, Exchange, SQL, SharePoint, and Active Directory with Dell as a Premier Certified reseller service organization. STSG has expanded the company these last few years, including its security Services and software development. STSG has opened a Sales and Support office Tulsa, Oklahoma office with Finance, Sales, Marketing, and Operations in Dallas, Texas area.

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service