Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Superior Turnkey Solutions Group can help you differentiate your organization's service operations with AI.

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024 published by Superior Turnkey Solutions Group

Superior TurnKey Solutions Group (STSG) is a dynamic Computer Infrastructure Reseller in the North Texas and Oklahoma markets. We are a private company focused on providing Small to Medium businesses and agencies with the “best of breed” software and hardware tools to manage, monitor, secure and control their Microsoft based Virtualized operations. STSG is an Infrastructure solution partner with the best technology vendors in the industry today and going forward.

STSG began operations in Spring of 2007 to provide Microsoft Infrastructure Services around Citrix Virtualization, Exchange, SQL, SharePoint, and Active Directory with Dell as a Premier Certified reseller service organization. STSG has expanded the company these last few years, including its security Services and software development. STSG has opened a Sales and Support office Tulsa, Oklahoma office with Finance, Sales, Marketing, and Operations in Dallas, Texas area.

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